Access denied
Is the card being refused? This could be the reason.
Why is the card refused?
If the card is declined, this can be due to a number of reasons.
- The user has reached their purchase limit.
- There are no funds in the account.
- The purchase is not approved in the app (for online purchases).
- An account transfer is being attempted (this is not supported by our cards).
Check if any of the above applies. Are you still experiencing problems? Contact our support team and we will help you.
